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FAQ-Jiangsu Kaihuida New Material Technology Co., Ltd
Auther: Pubdate:2021-10-11

Q: Can I get some samples?
A: Warmly welcome, but we can supply the chargeable samples only and the shipping cost should be paid by our customers.

Q: How to make orders?
A: Inquiry + payment + shipping .Firstly, please send inquiry to us. Secondly, pay your bill via Western Union, Money Gram, T/T or Bitcoin after our confirmation of orders. Finally, we ship products out and give tracking number to you.

Q: How to delivery?
A: Goods will be shipped within 24 hours (Chinese holiday excluded), usually shipping by DHL, Fedex, EMS, TNT, HKETK. we will ship with another special safe and hidden packages to ensure you getting goods if there are some troubles with shipping address.
 
Q: Is there any discount?
A: Yes. The price is negotiable. You will get discount and the most favorable price if you order large quantity goods or order with some other products together. 
 
Q: How do you to handle quality complaints and the goods got loss?
A: we will ship another same products for free to you or refund the money for your loss if there is a quality problem caused by us or the goods got loss because of force majeure in transportation.